How to enroll?
General steps
To enroll a patient in one of our programs, please complete the following steps according to your region: International, Europe, JAPAC and US.
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1
Labcorp account setupYou will need to obtain a Labcorp account that is specific for the Rare Disease Specialty Testing Program by:
Labcorp’s online account setup forms are:
For the US: https://www.labcorp.com/account-setup-providers
For JAPAC: https://www.labcorp.com/account-setup-japan
For Europe and International regions: https://www.labcorp.com/account-setup-international-providers
PDF account setup form that must be filled and forwarded to RareDiseaseProgram@Labcorp.comEmail RareDiseaseProgram@Labcorp.com asking for directions on how to obtain a Labcorp Account
(this e-mail can also be used if they have account setup questions or need any help completing the setup account form). -
2
In-ServicingWithin 7-10 days, completion of the account setup will be done, Labcorp will provide main account contact with detailed program information such as test request forms (TRFs), patient service center (PSC) information, sample pickup instructions, and blood sample collection guidelines.
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3
Test ordering- Visit www.Labcorp.com and click on “Make a Lab Appointment” to find the nearest PSC location and schedule an appointment.
- Patients must bring their completed TRF along with a photo ID to their appointment.
- Please ensure the TRF is completed as outlined in Step 1.
- The PSC will transport the sample(s) to the Labcorp testing laboratory.
- Anti-Drug IgG Antibody.
- Biomarkers.
- Adverse Event Hypersensitivity.
- Adverse event Neutralizing Antibody.
There are 4 distinct TRFs:
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4
Pickup sample- Labcorp can pick up samples collected outside of Labcorp PSCs.
- Please ensure the sample tube(s) are labeled with two unique patient identifiers that can be matched to the completed TRF(s) along with the sample type (ie, plasma, serum, or urine). Unlabeled or improperly labeled tubes may delay testing and resulting.
- Please ensure the TRF is completed as outlined in Step 1.
- If needed, collection supplies can be ordered by calling 855-LABCORP and following the prompts for ordering supplies.
- With 24-48 hours notice, Marken will pick up the samples at a requested date and time.
- To request pickup, providers will call their local Marken office or fax/email a completed Booking Form to their local Marken office.
- Facility will need to package samples and corresponding TRFs (1 patient per biohazard bag) per instructions in the Marken starter pack and provide a completed invoice and airway bill to the diver at the pickup.
- Samples will be shipped to regional hubs (e.g., Singapore, Hamburg, Miami) and batched for weekly shipment. Samples will be delivered to Labcorp in the United States within 14 days of pickup.
- For adverse event testing, expedited shipping is available and can be requested when scheduling sample pickup.
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5
Results DeliveryResults are delivered directly to the ordering HCP or reference laboratory by Fax or Labcorp’s online portal (Labcorp Link). Labcorp will provide monthly de-identified (no patient identifiers, no provider names) testing metrics to Global Sanofi.
Have any specific question?